1. Supported emirates
- Abu Dhabi
- Dubai
- Sharjah
- Ajman
- Umm Al Quwain
- Ras Al Khaimah
- Fujairah
2. Delivery address requirements
Please provide your full name, a reachable UAE mobile number, emirate, area, street and building or villa. Apartment numbers and delivery instructions help our team reach you.
3. Order processing
Orders are reviewed after they are placed. Processing times are [to be confirmed].
4. Delivery fee
Current configured fee: AED 15.00. Orders of AED 150.00 or more are configured for free delivery.
5. Delivery estimates
Delivery time windows are [configurable] and will be published once confirmed. We do not currently promise specific delivery times.
6. Order tracking
Signed-in customers can view order status from My Orders. Live tracking will be added when a delivery partner is connected.